We are a family health organization located at Yonge and Lawrence.
Our physicians and healthcare providers are part of the North York Family Health Team.
|Dr. Bennett||PM||PM||AM||AM||AM, PM|
|Dr. Kavanagh||AM||AM, PM||AM|
|Dr. J. Chen||PM||AM, PM||PM||AM|
* subject to change
The first visit is typically just a "meet and greet", giving you a chance to discuss your health with your doctor and to see whether the clinic is a good fit for you. There is only rarely enough time to investigate or treat any medical issues that you may be experiencing.
Depending on your health condition, we may need to obtain prior copies of your medical records before proceeding. However, our shared goal at this visit is to make and execute a plan for your healthcare moving forward, so that we can help you as soon as possible.
For our patients who take public transit, there is excellent access to Lawrence Station.
There is very limited paid underground parking at 3080 Yonge Street ($10/30 mins), paid parking on Yonge Street ($1.25/30 mins), and a Green P parking lot on Bedford Park Avenue just off of Yonge Street ($1/30 mins).
There is also free parking on the residential streets surrounding the office building as well as on Lawrence Avenue.
Please call the office (416-782-4447) during regular business hours to schedule an appointment.
Alternatively for non-urgent appointments, you can submit an electronic appointment request on our home page.
We prefer that you call within a week of booking the appointment.
We are currently booking one week in advance for non-urgent appointments. We believe this will allow our patients the flexibility to make the appropriate arrangements in their schedules. We continue to reserve emergency slots daily to accommodate patients who need to be seen urgently. Please note that if your physician is unavailable and the issue is urgent as triaged by our nurse, you may have the option to be seen by another physician in the office that day.
Please call to cancel at least 24 hours in advance of the appointment.
Please inform us regarding the specific reason for your visit when you book the appointment, so that we can prepare for the specific issue.
For example, if a visit is for 'ear wax removal', we can prepare the flushing equipment in advance. If a visit is for 'concussion', we may be able to prepare educational material. This sort of preparation leads to a more efficient and timely experience for everyone.
Take note of whether any of your prescriptions need a renewal.
Bring your medications with you to the appointment.
Bring your health card.
Please inform the front desk when you arrive, and wait in the waiting room until called.
The receptionist may give you a portable tablet to allow you to update your contact information and complete questionnaires.
Please ask for the tablet if you think your contact information may have changed.
Please arrive on time for your appointment. If you are running late, everyone else will be forced to wait as a result of the delay.
Unless indicated otherwise, appointments are generally scheduled to have enough time for one or two quick issues. Please help us adhere to the allocated time so that we can stay on schedule for other patients.
If you have multiple issues to discuss, please inform us at the start of the visit so that we can manage your time accordingly. It's OK to show us a list of your issues if necessary.
Please kindly inform the office if your contact information has changed. Also, please make sure your health card has not expired. The red and white health card is being eliminated. If you have a red and white health card, please begin the process of updating your health card. We have had a number of patients with red and white health cards that are no longer valid. The Ministry of Health and Long Term Care only notify your physician when a patient has been de-rostered from his/her practice because they no longer have OHIP coverage.
Most important: being rostered means that your family physician is compensated to take care of you, even when you are not actually present for a visit in the office. Consequently, we can afford to spend time ensuring that your testing and general healthcare is kept up-to-date, without depending entirely on your old-fashioned "annual physical". This model is contrasted with the "fee for service" model, where patients frequently need to come in, even for trivial matters, due to billing restrictions.
As a rostered patient, your physician is able to communicate directly with these multidisciplinary teams (nurse, pharmacist, dietician, social worker and chiropodist) and consultants (e.g., an endocrinologist and psychiatrist). We are able to refer patients for medication reviews, dietary counseling, mental health counseling and foot care.
Furthermore, rostered patients also enjoy access to a number of groups such as the cognitive behavioural therapy groups for mindfulness, anxiety, depression or insomnia, diabetes education, colon cancer survivorship and smoking cession. All of these services are available to our rostered patients at no extra cost.
For Family Health Organizations and Family Health Teams to function properly, rostered patients must commit to receiving their primary health care exclusively from their family physician. This is the responsibility we ask you to take on as a rostered patient.
We strongly believe that receiving your primary care from walk in clinics and home call doctor services does not provide you with the same quality of care. Walk in clinics and home call doctor services do not send notes, consults, or results to your family doctor. We are committed to the continuity of care and providing you with the most comprehensive care possible. As such, we are respectfully asking our patients to avoid using walk in clinics or home call doctor services. Again, we have reserved emergency appointments every day. Even if your physician is unavailable, we will do our utmost to book you with another physician at the office if the issue is urgent. Please notify us as soon as you have an urgent issue so we can best accommodate you.
Each month your family physician receives an Outside Use report from the Ministry of Health. This report provides your doctor with the names of all patients that have accessed walk in clinics or home call doctor services over the previous month. Under our current agreement with the Ministry of Health, anytime a rostered patient seeks medical care at a walk in clinic or home call doctor service, that fee is deducted directly from your family physician. Therefore, we, as your family physicians, are being financially penalized for such use.
In summary, our hope is to provide you with good access to care throughout the week. When booking appointments it is better if you can arrange to see your primary physician. If it can't wait, one of the other doctors in the office would be happy to see you. If you are unwell in the evening or on a weekend, you can go to the North York FHT After-Hours Clinic (or an emergency department).
As many of you may already know, OHIP does not pay for all services that you request from your doctor. These are called “non-insured or uninsured services” and it is illegal and fraudulent for doctors to bill OHIP for them. In order to maintain the financial viability of our practice and ensure prompt service, it is necessary for our practice to charge for these services.
We have retained the services of Doctor Services Group to administer our annual fee plan. Please see their website for detailed information regarding uninsured services and the annual fee program. One of the many benefits of Doctor Services Group is the ability of our patients to manage payment for block fees, renewals, and new invoices at www.doctorsservices.ca/online-payment.
When we renew prescriptions with you in the clinic, OHIP will cover the cost.
Consequently, we appreciate it when you are proactive and ask us to renew your prescriptions during a clinic visit.
Since prescription renewals outside of office visits are not covered by OHIP, there is a fee per faxed renewal request (except for patients who prefer to pay via the annual block fee).
First, please double-check that your prescription does not have any refills remaining. If there are refills, you do not need a prescription renewal.
Please ask your pharmacy to fax a renewal request to the office.
Alternatively, you may book an appointment with your physician if you would like OHIP to cover this cost.
As you may have seen in the news, many researchers have been saying for years that it's time to ditch the annual checkup. The "complete annual physical" is no longer considered a good model of care. It's not even covered by OHIP anymore due to the lack of apparent benefit shown in recent research.
We do encourage you to book periodic health reviews with your primary physician, both to maintain a healthy and trusting relationship, as well as to keep on top of any screening tests or other preventive health interventions that may be beneficial. However, the frequency and the duration of these visits varies greatly depending on your overall health and the number of health-related issues that you are experiencing.
In summary, the "annual physical" has been replaced with a more patient-centric, flexible model of care. If you have any health-related concerns, rather than waiting for a physical, reach out to us at your convenience.
On a related note, many patients are accustomed to having a "panel of blood tests" done each year, usually at their annual physical, "just to ensure nothing's wrong".
We now know ordering tests indiscriminately like this tends to cause more harm than good.
To receive an immunization, please schedule an appointment with the nurse and let us know which vaccine is needed.
Please confirm in advance that the vaccine is available at the clinic, since we do not carry all vaccines (e.g., Twinrix). Some vaccines require a prescription to allow you to pick it up at the pharmacy on the way to the clinic.
|Flu Shot / Influenza Vaccine||Every year in late October / November||Infants 6 months or older, children and adults of all ages||We strongly recommend the flu shot every year for all eligible patients.|
|Tetanus / Adacel / Boostrix||Booster every 10 years.||All ages.||Adults over 15 should receive at least one combined 'Tdap' booster vaccine (Adacel, Boostrix), containing tetanus as well as pertussis (whooping cough), and diphtheria boosters.|
|Pneumococcal vaccines (Prevnar 13, Pneumovax)||Single shot (one of each)||Usually older adults; depends on risk factors such as asthma.||Sometimes called 'pneumonia vaccines' although they are better at preventing sepsis and meningitis. Ask us whether you are a candidate.|
|Shingles vaccine (Zostavax)||Single shot.||At least age 50; no upper age; most effective when given at age 65-70.||Reduces the risk and severity of shingles infections. Recommended. Public health coverage available soon for ages 65-70.|
|Combined Hepatitis A and B (Twinrix)||Initial shot, 1 month after initial shot, and 6 months after initial shot.||All ages||Private payment usually required; acquire with a prescription at your pharmacy.|
|Hepatitis B (Engerix)||Initial shot, 1 month after initial shot, and 6 months after initial shot.||All ages;||Given to adolescents at school. Covered by Toronto Public Health for gay men.|
|Hepatitis A (Havrix)||Initial shot, then a booster 6-12 months later||All ages|
|HPV Vaccine (Gardasil)||Initial shot, then 2 months after initial shot, then 6 months after initial shot.||Females age 9-45; Males age 9-26||Females immunized in Grade 8. We recommend for boys as well but public health coverage not yet available.|
|Meningococcal ACYW Vaccines (Menactra, Menveo)||Single shot||Age 12-18||Recommended for adolescents. Free at TPH clinic: www.toronto.ca/immunization|
|Meningococcal B Vaccine||Series of 2-3 shots.||Age 12-18||Newer, complementary meningitis vaccine to standard ACYW. Optional but recommended for high-risk infants and teenagers.|
We usually receive our flu vaccines mid October.
We strongly encourage all patients to get vaccinated, particularly our high-risk patients. High risk patients include patients under age 5 or over age 65, pregnant patients and obese patients. Also, patients who have diabetes, chronic lung disease, asthma, heart disease, liver disease, kidney disease or cancer are at higher risk of developing complications from the flu.
Our office is part of the North York Family Health Team (FHT).
As long as you are rostered with us, you can take advantage of the many helpful services within the FHT, including the free smoking cessation program, social work assistance, and dietitian services.
Please call us for a referral if you would like to use these services.
Unfortunately there is no laboratory available for blood work in the building.
The following labs are nearby:
|2401 Yonge St. – Dynacare||2 blocks north of Eglinton||416-486-9238|
|1849 Yonge St.||Just south of Davisville||416-481-3401|
|491 Lawrence Ave W - Lifelabs||SE corner of Bathurst and Lawrence||1-877-849-3637|
You can go to any lab in the city. The results arrive electronically independent of the lab you choose, so find one that’s most convenient for you. Note that you don’t generally have to fast for bloodwork these days, unless we tell you otherwise.
Unfortunately there is no diagnostic imaging available in the building.
However, much like with labs, you can go to the one most convenient for you.
The following facilities are nearby:
|2401 Yonge St.||Two blocks north of Eglinton||416-485-5793|
|Yonge/York Mills NE Corner York Mills Centr)||416-485-5793||Ultrasound Only|
|2190 Yonge St.||South of Eglinton||416-485-9235|
|491 Lawrence Ave W||SE corner of Bathurst and Lawrence||416-781-9375|
|1849 Yonge St.||Near Davisville||416-485-9155|
Unfortunately OHIP does not cover travel medicine advice or testing, so there are typically fees that you must pay when you seek this care.
Travel medicine is a complex specialty. It requires training and expertise beyond the scope of traditional family practice.
Although we may be able to provide brief, ad hoc advice prior to your trip, we strongly recommend that you consult a travel clinic for anything beyond a typical North American vacation.
Click here for a list of travel clinics in our area.
|Smith's Pharmacy||3463 Yonge St||905-553-1280|
|Apex||90 Eglinton Avenue East||416-481-2231|
|Haber's||1584 Bathurst Street||416-656-9800|
|Murray Shore||3537 Bathurst Street||416-789-1800|
|PACE||14 Isabella Street Toronto||416-515-7223|
|York Downs-||3910 Bathurst Street||416-633-2244|
|Snowdon||264 Bloor Street West||416-922-2156|
There are many, many good physiotherapists in the city and in the surrounding area. Since it is hard to objectively compare physiotherapists, we encourage you to explore and choose someone convenient and pleasant to work with.
Physiotherapy is not generally covered by OHIP (see below for the exception). However, many employers provide partial coverage through benefits plans when a physician's prescription is given in advance of the treatment.
To find the OHIP clinics in your area click here.
|Larry Borins, MSW, RSW||3080 Yonge St., Suite 5016 M: 416-546-5511 T: 416-322-5433 F: 416-322-5432||mindhealthtoronto.com, larryborins.com|
|Dr. Sherri Taras||3080 Yonge St., Suite 5074 T: 647-430-9118 firstname.lastname@example.org||www.taraspsychology.com|
|CBT Associates||4950 Yonge Street, Suite 1810 (Yonge/Sheppard)||www.cbtassociates.com|
|Cognitive & Interpersonal Therapy Centre||20 Eglinton Ave. West, Suite 1007 (Yonge/Eglinton), T: 416-570-5050 F: email@example.com www.citcassociates.com|
|Dr. Samantha Waxman, C.Psych Dr. Ricardo Flamenbaum, C.Psych||1174 Eglinton Ave. West, Suite 5 (Eglinton/Allen Rd.) SW: firstname.lastname@example.org RF: 416-258-1740 email@example.com|
|The Clinic On Dupont 101 Dupont St.||(Dupont/Avenue) T: (416) 515-2649 F: (416) 966-4045||www.theclinicondupont.com|
|Ruth Dorfman MSW RSW||Ruth Dorfman MSW RSW (Spadina/St. Clair) T: 416-828-7884||Ruth.firstname.lastname@example.org|
|Dr. Simone Levey, C.Psych||400 Walmer Road, Suite 132 (Spadina/St. Clair) T: 647-680-1063||www.simonelevey.com|
|CBT Associates||85 Richmond Street West, Suite 900 (Bay/Richmond)||www.cbtassociates.com|
|The Mindfulness Clinic||700 Bay St. & College||themindfulnessclinic.ca|
|Arthritis Society - Chronic Pain Self-Management Program||https://arthritis.ca/manage-arthritis/educational-resources-tools/online-arthritis-self-management-courses|
|Catholic Family Services||416-921-1163|
|Psychotherapy & Counselling Centre||416-516-6969|
|Centre for Person-centred Psychotherapy||5353 Dundas St W.||416-229-2399|
|Medical Clinic for Person-Centered Psychotherapy||265 Yorkland Blvd., Unit 403, 416-229-2399||medicalpsychclinic.org|
|York Community Services||1651 Keele, NW of downtown||416-653-5400|
|CAMH Family Program||416-535-8501 x7000|
|Epley Maneuvre||A do-it-yourself video to help patients with BPPV vertigo.|
|Video: Do More Screening Tests Lead to Better Health?||Puts the questionable benefits of physicals and routine testing in perspective.|